Dany Tabet, Brings A Regal Touch To The Runway At Nolcha Fashion Week

New York City transplant Dany Tabet, brought a touch of Lebanon’s regal, Middle Eastern, influences to this year’s Fall 2014 show during Nolcha Fashion Week, for a glamorous, high-class experience.

Here is a review of eye-popping looks from this year’s show.

Please view our slideshow for each referenced look.

  1. Tabet brought a classic feel to his collection with a sleeveless gown, accented with gold, and blue encrusted jewels and a flowing royal blue ankle-length bottom.
  2. This cream, lace gown, evoked wedding themes and hints of innocence. The piece hugged the subject’s silhouette, perfectly accenting each curve, extending outward from the knees for a little flair. Of course, Tabet thought to include a delicate tail extending a few feet from the dress.
  3. MET Ball anyone? This long-sleeved, deep blue number, with thoughtful linear sequins, and carefully place layers of opaque and light materials, maintained a strong, yet demure feel, perfect for a gala.
  4. The only thing missing from this golden, brown piece was a few inches of length removed, a sequined head band with a light feather, extending, as this piece brought a 1920′s flapper feel to the runway.
  5. Golden figures, carefully positioned throughout this deep, red gown, formed a distinctive diamond shape. Of course the extensive, light trail, complimented the sweetheart -topped piece.
  6. This semi-Gothic gown, brought hints of edge to an otherwise angelic piece, with black, studded jewels along the waist, extending towards the hips. The veil and black lip were a fitting addition.

Fun Games And Attractions Outdoors

Becoming outside the house as well as inside outside is good for both equally ones physical as well as psychological wellness. And you tend not to would like to waste materials gas cycling all around in the car and relaxing exterior around the turf is just not a lot of fun. There are various video games as well as attractions outside the house which can be done that can maximize your efforts faraway from the particular settee. Move Karts is often a well-liked out of doors action that is exciting regarding adults as well as children. Numerous metropolitan areas have karting features which you could pay out a number of us dollars they are driving the particular impediment classes they’ve already create.

You are able to simply generate all around or maybe problem anyone to any contest. Either way, it will most likely become a unique time period. If you prefer a far more strategic out of doors activity, subsequently paintball could be the action to suit your needs. It truly is a more elaborate model connected with conceal as well as move find. People split directly into squads after which track one another decrease in the huge, as well as commonly wooded, area. Once you discover another person from your other workforce, an individual label all of them that has a paintball. The actual workforce with individuals still left positioned is the winner.

Hammering many baseballs with a playing baseball assortment can be the best way to operate off of many tension and also enhance side as well as attention coordination. It’s also a great bonding action to get a mother or father as well as little one. You’ll find nothing like talking about lifetime while smacking a number of baseballs from the sports event. It’s also great practice for individuals with recreational softball as well as baseball squads. Tennis is often a soothing way to enjoy the outside the house. It’s not necessary to contain the skills of an popular individual in order to enjoy the hobby. Just participate in your very best self activity and luxuriate in being inside stunning environment.

In case you are intimidated from the other experienced golfers around the natural, subsequently experience a game connected with tiny tennis. Nobody wants someone to possibly be an expert at this time there. For those that will love to get their kisses growing, then a busy activity connected with football could possibly be if you want. This is a different activity that can help an individual enhance ones side as well as attention coordination together with your reflexes. You are able to participate in that has a lover, team up to be able to participate in doubles, or maybe complement senses through an intelligent basketball unit. Group video games are plentiful for people who love to participate in having good friends. Baseball, footballing, as well as baseball are generally a few workforce video games that will get the cardiovascular growing as well as reinforce a friendly relationship provides.

You do not need a lot of equipment or a ground. Just discover a good wide open area that will suit all people, obtain a basketball, and commence having a good time. Getting off the particular settee as well as taking part in video games as well as attractions outside the house is the greatest point that you can do for your overall health. You can reduce tension, reinforce your whole body, and have absolutely exciting. Instead of relaxing all around enjoying video game titles by sunup to be able to sundown, contact a number of good friends as well as request those to participate in a number of out of doors video games along with you. You’ll all have a great time as well as enhance ones relationships at the same time.

Applications Downloads

Because iPhone’s creation, four decades from the device possess made an appearance in addition to four important revisions regarding Apple’s ‘On the particular go’ COMPUTER ITSELF, termed iOS. Just about every brand-new model regarding i phone and its particular iOS enhance another aspect to the cell performance: the particular i phone 3g supplemented 3g circle other improvements as well as A-GPS location; the particular apple iphone was increased that has a compass, greater processor chip plus much more state-of-the-art video camera, which included online video; the particular apple iphone 4 offers a couple of digital cameras intended for FaceTime online video contacting and a more advanced exhibit. As a result of these types of variances in between each advancement regarding i phone, brand-new i phone applications are already created with each i phone progress. In order to make in place intended for these modifications as well as support inter cable connections amid each of the diverse i phone designs, developers create numerous forms of each apps for every single iOS. EG, its not all request may perhaps exploit iOS 4′s multitasking capabilities.Since iPhone’s creation, a number of many years from the gadget have appeared in addition to a number of significant minor changes regarding Apple’s ‘On the go’ COMPUTER ITSELF, named iOS. Just about every completely new model regarding iphone and its particular iOS increase one more factor for the mobile performance: the iphone 3g supplemented 3g system innovations in addition to A-GPS location; the iphone 3gs had been increased using a compass, greater processor and more innovative digicam, which included video clip; the iphone 4 offers a pair of camcorders regarding FaceTime video clip phoning as well as a higher present. Caused by these distinctions in between each and every progress regarding iphone, completely new iphone software are actually created with each and every iphone advancement. In order to make upwards regarding most of these modifications in addition to support inter contacts amongst all of the various iphone versions, computer programmers help make multiple forms of each and every software for any iOS. LIKE, don’t assume all iphone app may reap the benefits of iOS 4′s multitasking capabilities.

Furthermore some applications need a specific iOS model to become set up in order to perform correctly. Almost all apps together with diverse i phone designs besides compliment bugfixes, but additionally include a lot more performance, benefiting from each individual brand-new operates the new iOS involves. At times a great i phone end user have to hire a preceding request variety, as the brand-new variety most likely are not backed by their unique i phone. To stop almost any confusion, programmers may perhaps condition the particular minimum amount iOS age group required to utilize distinct request. 3 apps which have specific variety changes to help keep compatibility are Atomic Browser, Meebo, as well as instapaper. Up coming we will probably check out the fact that apps possess advanced to do business with every brand-new i phone age group.

Advice About Online Shopping You Should Know About

Do you hate all the inconvenience of going shopping? Online shopping is the answer to your problems. Thanks to today’s technology, you can compare prices, purchase the product you want and have it delivered within a couple of days. This article provides great online-shopping advice you should understand before beginning.
Do more research on the online store you are interested in before ordering a product from them. If a store does not provide quality service or products, you will more than likely find some negative reviews published on other sites. It is best to stick to online stores with an excellent reputation.

If you are going to be doing some shopping online, make sure you understand the liability for each credit card you use online. Many credit cards have automatic fraud prevention built in while others offer it for a minimal fee. You do not want to get stuck with purchases made on your card if the number is stolen.

If a company has a newsletter, sign up. Often, companies will give sneak peeks, special deals and coupon codes to people on their mailing list. However, be careful. You don’t want to sign up for every company’s newsletter or you’ll soon be buried under endless emails. Only sign up for a company’s newsletter if you really like their products and would use a coupon code.

When shopping online, you need to be extra careful if you are using your cellphone to purchase online. Using a public Wi-Fi can leave your personal vulnerable to hackers. Try to only use your secured network when shopping online using a cellphone and never use a public Wi-Fi hot spot to shop.

Ensure you always conduct your online shopping on a secured computer connection, such as your home Internet. Otherwise, you make yourself vulnerable to hackers who prey on those using public connections.
If a website is not secure, do not make a purchase. Simply look up at the web address when you are shopping. If you notice an “https” instead of an “http,” you can feel confident enough to insert your credit card information. However, if there is no “s” in the address, move on to a different site to be on the safe side.

Try being patient instead of overpaying for expedited shipping options. The speed of standard shipping just might surprise you. The dollars saved can be put to use in subsequent shopping sessions.

Always save or print out a copy of any order confirmation you receive when making online purchases. If you do not have a printer, you could always bookmark this page. You can also use Online Bookmark Tool. Should something happen, it will helpful for you to have your order number, product description, your name, and payment information.

Shopping online will help you save a lot on your favorite products and avoid crowds. It’s entirely possible to do your shopping in your sweatpants, with your feet up! And who wouldn’t want that? That said, the right knowledge goes a long way, so keep these tips in mind.

We’ll Have to Make Sure

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well we all enjoy the changing seasons our skin congratulate the impacted by that many people see their stand right how poor weather arrives and it turns out that what we eat can actually make a big difference health and wellness reporters Megalomania is your day tell us how to keep our skin moisturized from the in about I think newt Leigh and that rank order whether definitely means dry skin from any advice and while using the right products can help a weak ties action make a big difference so I talked to you beauty greeted star sign in Jakarta partnered up with polite and we’ll deliver dish faded milk plant and nurses can and find out she had some great tips to share with okay so what did she say about food.

What should we be eating well so what’s really interesting is that our skin actually has a natural barrier to keep the miracle phytoceramides moisture and that barrier contains omega-3 fatty acids and we don’t make omega-3 fatty acids in our body.

The Best Way to Do Garbage Removing in Vancouver

It’s generally true that individuals always opt for products and/or services that can, by any means, help save more money. The rubbish hauling venture in Vancouver British Columbia is among those services. Nonetheless, often times get to pay less for products and services, yet it reflects on poor quality in return. As a head start, the following are some of the issues that customers may experience with regards to employing the most affordable removal service providers found in the area of Vancouver.

First on the list is that, staggering expenses are included when you’re on the rubbish removal business in Vancouver BC where most people are not familiar with it. Nearly all locals believe that hauling businesses are merely spending money for gas, employees labor and dumping rates for the North Shore Transfer Station in Vancouver BC. What exactly they don’t see is that there are hidden expenses involved. The thing is that the city of Vancouver releases new rubbish management rules yearly and it’s essential for every companies to adhere to it whenever they run their company. Recycling is everyone’s accountability however with these new policies, our operational expenses increases. It was quite convenient for us to accummulate any load of trash and deliver everything and dispose it at the north shore transfer station. But now, things have changed simply because every junk hauling business is obliged to sort out rubbish they have collected into groups and dispose it in the appropriate recycling stations within Vancouver BC.

Each time you compare two or more providers, see to it that you also include the prices of each of the services that they offer. Like for instance, a provider offers garbage disposal and lets you know regarding the definite expenses; what they are not letting you know is that the dumping fees is not yet included from that charge. After they have completed the task, that will be the time that they will request you to pay them for the added costs. Hence, make certain that in opting for a provider, ask them if their disposal charges already incorporate the labor, the dumping rates and some other extra prices. Nonetheless, when it comes to box spring, box spring, drywall and construction garbage, it means additional fees for its disposal area is outside Vancouver BC.

There certainly is no way that you will be seeking a trash disposal service for the whole year. On a yearly basis, this might only be required for a couple of times. Be sure to help make things right. You should make sure that you select rubbish pick up services with cheap prices but as well, shows top quality. On the other hand, it will pay you good if you’re planning to make an assessment on the prices and services that the various rubbish disposal business present.

In Vancouver British Columbia, a few trash pick up companies will not notify their clients the exact amount they have to pay in return for their services. This points out why people must inquire what is covered in the rates first. It is your work to make it clear from them if the quote they have given is the final figure you need to pay out and if there are no other prices, like the labor and other things that may make your bills even bigger. Make sure you agree on conditions, this can prevent problems and extra fees. So if they have to carry the trash for a long distance, or down many flights of stairs or handle several other hurdles, make sure you state this at the outset so they can quote you appropriately. You will have to pay out much bigger pick up rates when your home furniture have been soaked by the rain. If you do this, this will give you a guarantee that you will have a great experience and no issues will happen with the rubbish removal provider you have.

Quite often, those dependable waste removal providers in Vancouver BC will be clear regarding the things that they can’t dispose. There are laws that have been accepted in the city of Vancouver that is relevant to certain things that can be disposed at their land fields. Certainly, you don’t want to choose a provider that could not perform their duties well with regards to hauling your junk. Thus, make certain to refer to their list of waste items that they can haul away just before hiring them. Your major issue is to have someone who can deal with your trouble with your waste. Typically, these are the sorts of trash disposal companies that consists of temporary storage facilities which permit them to store illegal waste materials. Considering the fact that not all businesses can afford to get those facilities, it just implies that they have a list of all kinds of rubbish that they could not dispose for you.

So as to get the perfect one, choose the venture within your place. Fuel cost will be one other problem for those that are found elsewhere. Whereas, those that are just within your location can be negotiated in that part. Inform them that they will just be driving at a short distance into your home. This actually is an ideal way of supporting a company within your community.

There are numerous businesses in Vancouver that will give you with a great quote yet later you will figure out they can change their minds. It all depends upon the conversation made. Hence, you should be very cautious regarding their removal rates. Will they publish all the rates or just labour hours? Gain some much deeper understanding with the conditions. Just before agreeing on their pick up fees, make sure to have them informed about the distance that they?ll be carrying the junk over. Hence, you should expect that they will charge you extra charge for added labour hours. For that reason, you should tell them about all possible obstacles and special conditions.

UNITED STATES OF AMERICA VPN – Features About Using an United States VPN

USA VPN Summary

The top UNITED STATES OF AMERICA VPN services give a high level associated with security and encryption to shield your data along with your privacy. Use an American VPN to make a secure a tunnel on the Internet. Surf the world wide web freely and entry American content employing an U. S. IP address.

Here are some features about a U. Ersus. VPN service:

  • Traffic routed by having a USA VPN server obtains an American IP address.

This has several benefits in case you are outside of The us. It allows someone to access US websites which have been only available in case you are in America. It also enables you to see prices throughout US Dollars upon ecommerce sites.

  • Secure your personal information.

A VPN protects your personal information. It prevents next parties from seeing the nature of your traffic or what your location is located. When you talk with an American VPN, ISPs aren’t able to perform deep supply inspection or throttle your connection while using nature of your traffic. It also prevents marketers from gleaning where you are for their requirements.

  • Secure all of your current devices using any U. S. VPN assistance.

High quality VPNs deliver several secure VPN methods. Look for methods that support several devices, including PPTP in addition to L2TP/IPsec. If you make use of Internet cafes or public hotspots, a VPN service is crucial for protecting versus hackers and snoops.

A US VPN enables you to browse the World-wide-web securely and access sites restricted to American IPs. It is very important select a VPN provider that won’t limit your speed or transfer volume and this doesn’t charge with regard to switching between VPN server places. For example, some American VPN products and services own and manage all of their software and equipment. They also deliver uncapped speeds in addition to unlimited bandwidth. This means fast speeds in addition to secure connections. Features such as these is highly recommended when selecting any VPN provider that meets your needs.

  • Benefit kind Worldwide Server Destinations

Top Tier YOU VPN providers can maintain servers beyond America, such because Europe and Asia. These providers permit the user to view the world wide web as if they are located in any kind of those locations. This increases the volume of content you can access on-line and provides this freedom to look through without restrictions. Should you be traveling abroad or ought to access “US only” internet websites, an American VPN can be an efficient tool that can permit you to do so.

A Peek at the Positive Unfavorable Attributes of the Nikon Coolpix L24 Digital Camera

The Nikon Coolpix L24 Digital Camera is a fantastic camera for people who want an affordable camera that takes a fantastic range of features that still takes amazing photos. The camera has positive and negative points and in this article we’ll take a look at both of them.

The Nikon Coolpix L24 Digital Camera would be a good choice as Nikon is a very well known name in photography. Nikon is a company based in Japan that’s been around for almost 100 years, and they were among the first companies to produce high quality modern day cameras. Nikon, even today, are producing digital cameras and accessories with cutting edge technology. This doesn’t mean every camera put out by Nikon is outstanding, but at least you know this is a leading brand that stands behind its products. If you want full access to support and want to be able to ask Nikon questions, then you can register online with them. The Nikon Coolpix L24 Digital is compact and weighs less than 7 ounces. It is the perfect camera for a photographer who is looking for these qualities in a camera he or she can keep with them most of the time. It’s easy to understand why so many people use the camera in their cell phone to take pictures nowadays, even though the quality is not that great. The cell phones are easy to take with them and they are compact. The Nikon Coolpix L24, with its handy strap, can fill the gab between a cell phone with a camera and the bigger, more expensive, cumbersome digital cameras. If you plan to use your camera a lot and carry it with you, it’s important that you have an adequate camera case to protect this camera. The Nikon Coolpix L24 is a good digital camera that you can have with you at all times in case you see something you want to capture.

While there are many people who have a lot of experience with digital cameras, the Nikon Coolpix L24 was developed with the novice in mind. Of course, it could also be a suitable as a backup or second camera for a more experienced photographer. The point and shoot cameras that are available today are really good for those who don’t have much experience with photography because they don’t have to worry about the settings and the functions are set up automatically. For example, on the Nikon Coolpix L24, you can set it to Easy Auto Mode and all of the settings will be adjusted automatically. This is perfect for the person who just wants to take out their camera, look at the display and shoot without a bunch of fuss.

Considering the low price range in which this camera falls, the Nikon Coolpix L24 really offers you a wide range of benefits and useful features. Any camera you buy is going to have some drawbacks like the Nikon Coolpix L24 has with it’s intermittent flash in some models and the weak design of the door to the battery compartment, but you will be able to easily shoot great videos and take pictures you will be proud to display. So if you’re looking for a low priced 14MP camera that also shoots video, the Nikon Coolpix L24 is one to consider.

The Boutique Hotel Manager

Boutique Hotel. Just the words get the imagination going. Even before I dog eared the pages of Herbert Ypma’s first Hip Hotels book I was fascinated by the world of boutique hotel properties. “How cool would it be to be the general manager of a cool boutique hotel?” I often found asking myself as I flipped through the pages of his magnificent photos. Working hard to make a career out of the hotel industry, I was convinced that I just had to be involved with a boutique hotel someday.

That someday came true, when in 2004 I was invited to be the general manager of what was and still is one of Palm Springs most hip boutique hotels. I left another huge opportunity just to be a part of this amazing world. The art, the design, the vibe. I had never really worked anywhere with a “vibe”. A year later and I knew, I knew what many in the hotel business do not…what it is really like to be the gm of a hip, cool boutique hotel. It’s not for everyone and amazing for many.

There is a mini storm brewing in the boutique hotel world, one I don’t think most involved in this industry are aware of. With more and more boutique hotel operators entering the playground, more and more bad hiring decisions are being made. The right General Mangers are working at the wrong hotels. Like a square peg and a round hole, some things just do not work. Who is to blame and what can be done?

The Boutique Hotel

First let me first tell you that I have a very narrow view of what really constitutes a boutique hotel. I think that the term “Boutique” when used to describe a hotel is often misapplied. A boutique hotel is not defined by simply a hot design, as many would argue.
In my opinion, a boutique hotel is a property that is uniquely significant in four ways:

1. Architecture and Design.

2. A high level of service. A property must not exceed 150 guest rooms, enhancing the guest to staff ratio.

3. Sell to a specific demographic.

4. Are independently owned and operated (this is where some will disagree with me).

A boutique hotel must be an independent operation. The hotel must not be part of a collection that is more than say, 10 properties. Beyond this you get into having a corporate hierarchical management style that is required in running a large company and maintaining brand consistency. Take W Hotels for example. In my opinion these are not boutique hotels. They look like a boutique hotel, even feel like one. Many boutique hotels would strive to be as great as a W. But a W Hotel is run and managed by a massive corporation. The property level management makes very few decisions about what services are offered and how the property is run. A boutique hotel must be operated as close to the actual physical operation as possible. W’s and the like are amazing, but in my opinion don’t fit the definition of a boutique hotel. Boutique hotels are also constantly re-inventing themselves, making sure that their fickle guest never get bored and look to stay at the latest new, hip and cool property.

Boutique Hotel Guest

Travelers chose to stay at a boutique hotel because of the story, or the experience. The experience is very important and must be unique and somewhat cutting edge. The general demographics are individuals 20 to 50 years of age, work in more creative fields like advertising or entertainment and appreciate a higher level of service. When Ian Schrager entered the market with what many consider to be the first boutique hotel, this demographic discovered that they could use their travel budget get them a room at a cool, hip hotel rather than a generic mid-level branded property. And the boom started.
Boutique hotel guests enjoy experiences, unique architecture, cutting edge interior design and in some cases an urban location. The market is expanding and the demographic model explained earlier is beginning to bleed into others. You might very well find a Fortune 500 CEO staying at a boutique hotel. It is hard to ignore the hype.

Brands vs. Boutiques

Luxury hotel operators are scrambling to avoid losing market share to the boutique world. Some hotels are actually taking the “brand” off their marketing and streamlining their operations so that their properties are authentically boutique. Take the Kahala Mandarin Oriental for example. This famous luxury property recently took Mandarin Oriental away so that they could operate and compete in the new marketplace of more independent hotels. They are now simply “The Kahala” and are working hard to be authentically local and independent of a major brand identification. I think others will follow.

The Boutique Hotel General Manager

For the sake of this publication, I will use the luxury hotel as the comparison to the boutique since most closely associate a boutique hotel with luxury travel. So what is so different about being a general manager at a luxury hotel versus a boutique hotel? Can it really be that different? The basics are the same. The general manager is responsible for the entire day to day operation, hiring decisions, marketing, budgets, forecasting, rate strategy, facility maintenance etc… The key for both types of properties is guest service and guest interaction. The guest at a high end luxury hotel expects to be able to interact with the hotel general manager, as do the guests at a boutique property. It is all high touch.

The difference is that a boutique hotel general manager wears just a few more hats than the luxury general manager. A boutique general manager might be preparing complex budget forecasting spreadsheets at 10am and at 10:30 am be clearing the pool towels from around the hotel’s salt water plunge. When was the last time you saw the general manager of the Peninsula Beverly Hills with an arm full of towels? Don’t get me wrong, I know that the general manager of the Peninsula would do this in a second, if they had to. The general manager of a boutique hotel HAS to, because there is nobody else. The one server working the restaurant is also probably responsible for taking care of the pool, taking room service orders, delivering the orders and on and on…. The general manager of a boutique hotel is sometimes also the HR director and breaks the front desk agents. If the gm is in California then the gm might find themselves breaking just about every position just to avoid getting sued and fined!

Take this example; you are the GM of a hot boutique property in the desert. The temperature is pushing 118 degrees. Since occupancy during the summer is very low, you encourage a lot of your team to take their vacations so you can get that vacation accrual off your books. One of those who takes you up on this is your chief engineer, one of two engineers for your entire five acre property. He goes home to the motherland, Germany for a week. Now just because it’s hot does not mean that you don’t have customers. Some tourists seem to love the heat, and so it was with this particular steamy day in August. As the sun begins to set, your guests make their way from the pool to their bungalows. Dusk and 100 degrees, everyone turns on their aged air conditioners full blast so they can cool down. Your only other engineer has gone home for the day. It is at about this time that the calls start coming in. The ac units are freezing up. The old units freeze up when they are turned on full blast. Many blow the circuit breakers. So there you are, in your office doing the forecast for your weekly corporate status report call when the front desk calls you in a panic, “the guests are flipping out” cries your new front desk agent. You check out the calls and see that you need your engineer back on property, but his pre-paid cell phone (you cant afford to pay for a cell phone for him) is out of time -you cant reach him! So what do you do? You head to the rooms to see if you can fix them. Room by room you tackle the challenge of explaining to your sweaty and angry guests why they cant turn their ac on full and that it will take at least two hours for the ice built up around the coils to melt. Then you start looking for the circuit breakers, which are scattered all over the 60 year old property. By the time you reach the last room the guest who answers the door almost screams at the sight of the sweaty, dirty general manager holding a tool box with a dazed look on his face. “Wasn’t this the same guy who was pouring us Mimosas at the pool this morning honey?” asks the guest as you begin your repairs. Once the craziness is over you get a call on your cell phone. Yes, it is your engineer returning your call. “You trying to reach me boss?”. The next day, while on your conference call you listen to a speech about how general managers need to spend more time with their guests rather than in their offices. Duh, you think as you try to scrub the grit out from under your fingernails.

The financial realities of a boutique hotel are unique. The appearance of three to five star service with a two star budget is the norm, and the gm’s get caught in the middle. The boutique hotel just does not have the budget to staff like a true luxury property and everyone has to pull their weight. The gm who does not will not be there long and hate every second of their lives.

Along with the additional sweat and frustration of being a boutique hotel gm are the rewards. For the right individual, they will find that the entrepreneurial management style required of them is highly empowering. The gm can make a lot of decisions on their own, decisions that in a larger corporate hotel would require an approval or worse….committee discussion! The fact that some towels need to be picked up and maybe a drink or two be mixed and served is actually fun to them. The rewards of always being in front of your guests are what most gm’s want anyway, but many are not really ready for it when they are tasked to make that happen every day.

So what kind of person would do well as a general manager of a boutique hotel? Answer these questions, if you can say yes to each answer then you will probably really like the challenge. Please note that I am assuming that you are already an experienced manager and qualified to be a general manager.

The 51 Questions

1. You do not need routines to feel successful at work.

2. You can delegate without concern.

3. You can make decisions without committee recommendation.

4. You can spend long hours at work. By long I mean sometimes up to 14 hours at a time.

5. You have no problem spending the night at the property to make sure everything is ok.

6. You don’t have a problem delivering luggage to guest rooms (you probably wont have a bellman to do this for you).

7. You can valet park a car.

8. You can re-program guest keys using the key card system.

9. You really enjoy speaking with your guests….REALLY.

10. You can mix a drink and you know who Mr. Boston is.

11. You can run a commercial washing machine.

12. You can re-set a circuit breaker.

13. You can change a flat tire, jump start a car.

14. You can re-set your router. If you don’t know what a router is then stop now and re-think any thoughts you have of being a boutique hotel gm. You will not have an on site IT manager to help you!

15. You can check in/ out a guest using the front office system.

16. You can process credit cards and split payments to various folios.

17. You can run the switchboard at the front desk.

18. You can ring in an order using the restaurants POS.

19. You can re-set the restaurant POS.

20. You can program a digital surveillance system.

21. You can type your own memos, send your own e-mails and answer your own phones (this should be true of ANY gm nowadays).

22. You can jump from one project to the next without hesitation.

23. You know what to do when someone has a heart attack in your lobby.

24. You know what to do when someone chokes in your restaurant.

25. You can explain your restaurant menu items as well or better than your servers.

26. You can brew coffee using a commercial coffee machine.

27. You can draw a good cup of espresso.

28. You know the difference between a latte and a cappuccino.

29. You know the temperature requirements for your walk-in and refrigerators. If you don’t know what a walk-in is, stop here and think about your career choice.

30. You know what to do when the health inspector shows up. Hint, it is not to grab a handful of cash!

31. You know who to call if your phone system suddenly stops working.

32. You know how to read the history off an electronic guest room lock.

33. You know how to make a bed as well as your best housekeeper.

34. You know what the ph level should be in your wash rinse.

35. You know how to check the chemicals in you pool and Jacuzzi.

36. You know what the interfaces are for each of your hotel software systems.

37. You know how to get guests online using your wireless internet service.

38. You know the difference between an p&l and a balance sheet.

39. You can run a commercial dishwasher.

40. You know your receivables and payables.

41. You know where your housekeeper buys their supplies.

42. You know local city ordinances as they apply to your property.

43. You can deliver a room service order.

44. You can clean a bathroom to 5 star standards.

45. You can fold a towel like your housekeepers.

46. You know where the water and gas mains are, and how to shut them off.

47. You know each of your guest room types.

48. You have no problem befriending your neighboring business and residents.

49. You can write a well researched and accurate month end report.

50. You know how to calculate flow through.

51. Have a number two person who can answer these questions as well.

I task the many boutique hotel companies to ask these questions to gm candidates during the interview process. I know that you will save a lot of time, frustration and lower your turnover rates (higher for general manager positions in boutique hotels).

If you are a boutique hotel company I would also ask you to make sure that you do the following for your hotel general managers, ensuring their success and lowering your gm turnover:

1. Don’t hire an experience luxury (non-boutique hotel) general manger unless they can answer yes or actually commit to learning the answer to each of the prior 51 questions.

2. Train, train and train your new gm’s on the property they are going to. Make sure they know everything before you “turn them loose”.

3. Pay them a fair wage, maybe even a bit more than fair. Boutique hotel companies seem to think they can attract new gm’s who maybe were a number two at a larger property, convince them that it is “cool” to be a part of your company and pay them less than the industry standard. This just makes your new gm start listening to those headhunter calls (they call hotel gm’s a lot!) with offers of much higher salaries back in the “comfort” zone of a branded hotel.

4. Understand what goes on in the life of a boutique hotel gm. Most boutique hotel corporate staff have never been a gm at a real boutique hotel and have no idea what it is like. Get to know what happens on property.

5. Insist that your gm’s take time off. It is easy for your gm to get wrapped up in the operation and start working 7 days a week. This will just burn them out. Figure out a way to get them the time with their families they need to stay sane, married etc…

6. Don’t call them on their day off unless it is an emergency. If you don’t know what days your gm’s are off then shame on you.

7. Don’t be double minded. Don’t show up one day and berate the gm for the pool deck needing re-surfacing and then two days later come down on them for requesting the funds to make property repairs.

8. Give them realistic budgets, and if you sell a bonus during the interview process, make sure it is realistic.

9. Give them the same “perks” that gm’s in large hotel properties get. You can skip the car allowance, but at least offer dry cleaning and travel privileges at your other properties.

10. Talk to them often. Really talk to them, don’t talk at them. Listen to what is going on.

11. If you tell them that “we are an entrepreneurial company” and that gm’s can “make their own decisions” and then second guess every decision they make you need to re-think your message.

12. Make sure you give them the ability to hire a strong #2. One of the reasons your gm’s leave for other companies is because most boutique hotel companies don’t give their properties the budgets to have a number two, so they have nobody to take their place if other in-company opportunities come up. This is the old and very tired “to move up you have to move out” dynamic that kills us in the hotel industry.

13. That takes me to this point—set out to develop bench strength. Have leaders waiting in the wings to take positions as you grow. If you don’t you will end up “borrowing” leaders from each of your properties to open your newest. This leaves your existing properties, already running lean on management with an over worked and stressed out group of leaders and staff. Make this a priority.

14. Thank your gm’s. This is a no-brainer but a much forgot important task as a hotel company. THANK YOUR GM’s. This goes for any hotel company. Your general managers get beat up a lot. By unhappy staff, guests and you. You hit them with constant “notes” on how to perform better. Make sure to balance the coaching with praise.

The point?

So what is the point to all of this? The boutique hotel general manager, in my opinion is a completely different job than a general manager at a full service luxury property. But unfortunately the two are muddled together in a basket full of un-attainable expectations.

I think that the boutique hotel general manager should have a new title– I leave this up to the boutique hotel companies and the creative genius that drives their brands.
At the end of the day, a title is really not important, but the expectations are. Make sure you understand your role as a boutique hotel general manager or the role your general managers play at your boutique hotels. Make certain that as you take a job or when hire them, they know what a boutique hotel manager really is.